MKS Instruments is the world’s largest photonics company providing innovative solutions and industry-leading product brands to multiple markets. Our combined product portfolio includes Corion®, ILX Lightwave™, New Focus™, Newport, Ophir, Oriel® Instruments, Richardson Gratings™, and Spectra-Physics® Lasers. We provide complete photonic solutions to make, manage and measure light.
The Inside Sales Engineer is responsible for the development and qualification of inbound marketing or web-based leads, ensuring that opportunities are quickly identified and distributed to the appropriate owner for action. Addresses customers’ inbound technical inquiries and provides support. Close transactional sales opportunities directly, ensuring that customer demand is met quickly and effectively. The role requires effective lead follow up, opportunity identification and qualification, and technical and commercial discovery skills. Frequent communication with the customers and prospects, as well as coordination with customer success, field sales, internal product management, project management, engineering, manufacturing and quality resources is required.
Responsible for the development and qualification of inbound leads and customer requests, ensuring that the highest-quality opportunities are shared with the Customer Success and Field Sales teams. Addresses customers’ technical inquiries for assigned product lines. Close sales opportunities in named accounts, ensuring that customer demand is met quickly and effectively. Primary responsibility is to react to customer demand, qualifying and routing leads to appropriate team or closing sale to increase share of wallet. Secondary responsibilities include maintaining accurate CRM database. Ability to understand and knowledgeably represent company’s products is a must. Responsible for meeting assigned sales quota. Works collaboratively in a team environment.
The Company retains the right to change or assign other duties to this position.
Please send resumes and inquiries to Erin.email@example.com.